Although it is usually difficult to sustain both high customer value product and competitive customer cost, ZAI sales team has managed to enhance the customer value by maximizing the satisfaction rate through proactive after sales services.ZAI sales team consists of two groups; the local sales team and the export sales team. Local sales team covers Saudi Arabia; the Eastern Province is covered by Dammam office, Central Province by Riyadh office and the Western Province by Jeddah office. Export sales team with offices in Bahrain & Kuwait covers gulf and Middle East. Both teams handles business with a customer oriented mind. Not only trying to sell a product but more into selling the customer a set of benefits.